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NowSpin Privacy Policy — Your Data Is Completely Safe With Us

NowSpin takes your personal information seriously. This Privacy Policy clearly explains what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 1, 2026
Our Commitment
Why Is Your Data Safe with NowSpin?

We ensure through technology and policy that your privacy is never compromised.

SSL Encryption

All data transmitted on the NowSpin platform is protected with 256-bit SSL encryption. Your password and payment details are never visible in plain text.

Data Is Never Sold

Your name, number, or any personal information is never sold to third parties. This is our core commitment and one we will never walk back.

Your Data, Your Control

You can view, correct, or request deletion of your stored data at any time. You have full control over your data.

Secure Servers

All NowSpin data is stored on secure servers that meet international standards. Regular security audits are conducted and any vulnerabilities are addressed immediately.

Restricted Access

Only authorized personnel can access your data, and only when there is a legitimate reason to do so. All access is logged and reviewed regularly.

Prompt Breach Notification

If your data is ever at risk for any reason, we will notify you by email within 72 hours and take immediate steps to resolve the issue.

Table of Contents
Important: By creating an account or using NowSpin's services, you are deemed to have fully accepted this Privacy Policy. Please read the entire document carefully.
01

Policy Overview & Scope

NowSpin (nowspin.app) is an online Sports Betting and gaming platform serving users in Bangladesh. Our privacy policy is a cornerstone of our relationship with you. We believe that without transparency and trust, no long-term relationship can be sustainable.

This Privacy Policy applies to the NowSpin website, mobile app, and all associated services. It explains how we handle the information we receive when you use our platform, register an account, make a payment, or contact our support team.

  • This policy is prepared in compliance with applicable laws in Bangladesh and international data protection standards.
  • NowSpin reserves the right to update this policy at any time, and users will be notified of any changes.
  • For any questions, reach us at: support@nowspin.app.
02

What Information Do We Collect?

NowSpin only collects information that is necessary for providing services, securing accounts, and meeting legal obligations. We do not request or retain any data beyond what is needed.

Data Type Example Reason for Collection
Identity Information Full name, date of birth, NID number KYC Verification & Age Confirmation
Contact Information Mobile number, email address Account Verification & Notifications
Financial Information BKash/Nagad number, transaction history Payment Processing & Fraud Prevention
Usage Data Betting history, login times, IP address Service Improvement & Security Monitoring
Device Information Browser type, operating system Ensuring Technical Support & Compatibility

This information is either provided directly by you (e.g., at registration) or collected automatically (e.g., via cookies or log files). We do not collect your information from social media.

03

How Is Your Data Used?

NowSpin uses your information only for specific, legitimate purposes. Each use is clearly outlined below.

  • Account Management: Identity and contact information is used to create, verify, and maintain your account.
  • Payment Processing: Financial information is used to process deposits and withdrawals. We never store your full banking details.
  • Customer Support: Your account history may be reviewed to resolve your issues quickly and provide accurate information.
  • Fraud Prevention: Usage data is analyzed to detect unusual activity and keep your account secure.
  • Legal Obligations: Data may be used to comply with applicable laws and respond to lawful requests from authorities.
  • Service Improvement: Aggregate (non-personally identifiable) data is analysed to improve the overall user experience.
  • Promotional Communications: Promotional messages about bonuses and offers are sent only with your consent. You can opt out at any time.
Please Note: NowSpin never sells your personal information to advertisers, data brokers, or any third party. This is a non-negotiable principle we stand by.
04

Cookie & Tracking Policy

NowSpin uses cookies on its website. Cookies are small text files stored in your browser. They help keep your session active and improve our services.

  • Essential Cookies: Required to maintain active login sessions and ensure security. These cannot be disabled.
  • Functional Cookies: Used to remember your preferences (language, theme). These are optional.
  • Analytics Cookies: Aggregate data is collected to understand which sections of the site are used most. No personal information is ever revealed.

You can delete or block cookies at any time from your browser settings. However, disabling essential cookies may prevent you from using certain features of the platform.

05

Sharing Information with Third Parties

NowSpin does not generally share your information with anyone. However, in limited circumstances, we work with trusted partners to deliver our services. Each of these partners is contractually bound to maintain confidentiality.

  • Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the minimum information necessary to complete a transaction.
  • Identity Verification Services: Identity information may be shared with approved verification agencies as part of the KYC process.
  • Cybersecurity Partner: We work with specialist firms to ensure the security of the platform.
  • Legal Authorities: We are legally required to disclose information when directed by a valid order from the Government of Bangladesh or a court of law.
Rest Assured: We never sell or rent your information to advertisers, marketing companies, or data brokers. This is the most fundamental principle of NowSpin's Privacy Policy.
06

Your Rights

Every NowSpin member has the following rights over their own data. To exercise these rights, please contact us at support@nowspin.app.

Right to Access — the right to know what information we hold about you
Right to Rectification — the right to request correction of inaccurate or outdated information
Right to Erasure — the right to request deletion of your data under certain conditions
Right to Restrict Processing — the right to request that data processing be limited in certain circumstances
Right to Data Portability — the right to obtain a copy of your data
Right to Opt Out of Marketing — the right to stop receiving promotional communications

We typically respond to requests within 30 business days. Due to legal obligations, some data may not be fully erasable — in such cases, we will explain the reasons in detail.

07

Data Retention Period

NowSpin does not retain any data longer than necessary. Retention periods vary depending on the type of data.

  • Account Information: Retained for the full duration of the active account and up to 5 years after closure for legal compliance purposes.
  • Transaction Information: A minimum retention period of 7 years is mandatory in accordance with financial regulatory requirements.
  • Communication Logs: Retained for up to 2 years for customer support and dispute resolution purposes.
  • Marketing Preferences: Takes effect as soon as you opt out; full deletion may take up to 30 days.
  • Cookie Information: Session cookies are deleted as soon as you close your browser; persistent cookies are stored for a maximum of 1 year.
08

Child Protection

NowSpin strictly does not provide services to anyone under the age of 18. Our platform is for adults only.

  • Age is verified at the time of registration and confirmed through our KYC process.
  • If it is found that a minor has created an account, that account will be immediately closed and any deposited funds will be returned.
  • If you suspect your child is using NowSpin, please contact us immediately at support@nowspin.app.
For Parents: Use internet filtering software that blocks access to betting sites, and stay informed about your child's online activity.
09

Policy Update Process

NowSpin may update this privacy policy when necessary. We follow the process outlined below to keep you informed of any changes.

  • Minor Changes: The updated version will be published on the website, and the "Last Updated" date at the top of the page will reflect the change.
  • Major Changes: Advance notice will be sent to your registered email. You will be given at least 14 days before any changes take effect.
  • When the New Policy Takes Effect: Continued use of the platform after the effective date will be considered acceptance of the updated policy.
  • If you do not agree to the updated policy, you may request to close your account.
10

Contact & Complaints

For any questions, concerns, or complaints regarding our privacy policy, please contact our dedicated team. We typically respond within 48 hours.

  • Email: support@nowspin.app
  • Use the subject line: "Privacy Request — [Your Username]"
  • Response Time: 48 hours for general inquiries, 30 business days for formal requests.
  • If you are not satisfied with our services, you have the right to file a complaint with the relevant regulatory authority.
Our Commitment: Thank you for trusting NowSpin. Protecting your privacy is not just a legal obligation — it is our ethical responsibility and the foundation of our relationship with you.
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